FAQs

En este apartado encontrarás una selección de preguntas frecuentes y respuestas rápidas que pueden ayudarte con tu pedido o compra. Si no son suficiente, contáctenos por favor.

Questions

Browse the collection and, when something stops you, proceed to purchase or enquire through the product page. Every transaction is accompanied by a dedicated adviser who will guide you from acquisition to delivery.

Yes, to most destinations. Every shipment is fully coordinated — including export permits and certificates of authenticity where required. Your adviser will confirm shipping details for your specific location.

They are. Every piece that requires an export permit leaves with one. Some permits take a few days to issue. We will never dispatch a piece without its documentation, and your adviser will keep you informed throughout.

We act as intermediary between buyer and seller, and we take that responsibility seriously. If something arrives damaged, misrepresented, or significantly different from its description, contact your adviser immediately. We will resolve it.

This is the right question to ask. Every piece in our collection has been assessed for provenance. We provide documentation with each purchase, and your adviser can answer specific questions about any object — or find someone who can.

We work with a number of galleries and private collectors on a consignment basis. If you have a piece you believe belongs in our collection, write to us with images and whatever provenance you have. We are always looking.

Yes. Interior designers, architects, and creative professionals working on client commissions are welcome to enquire about our professional rate. See Duscae Pro for details.

Our collector membership programme, for those who return. Early access to new acquisitions, personal curation, and a dedicated adviser relationship.

We operate primarily online, which allows us to source from a wider range of places and offer pieces that a fixed physical space could not accommodate. For significant acquisitions or specific enquiries, we are happy to arrange a meeting in Barcelona. Write to us.

The ones people ask most often. If yours is not here, write to us.

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